Damiah Cid

Product availability

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Im looking for a specific product. Im not pissed Angry at all. Thank you for your help. Call to speak with CS
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Preferred solution: The Covergirl Exact Mascara for brown eyes

Barb G Eeb

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Verified Reviewer

Phone number no answer????????

Covergirl - Phone number no answer????????
Covergirl - Phone number no answer???????? - Image 2
Trublend so Flushed bronzer, cover brakes off. Could you make the cover screw top like your Covergirl Simply Ageless? first 2 weeks. Im very careful with this product, i use down to the last crumbs.
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Pros:
  • Bronzed needs new packaging
Cons:
  • Love the color and how it goes on and last

Preferred solution: Replace, and figure out how to keep a cover on without breaking first or second week

User's recommendation: Cover brakes off right away

Lisa S Xys

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Verified Reviewer

Question about eyeliner

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The eyeliner I use seems to be a lot shorter. It's the Perfect Point Expresso. It does not last as long as it used to; it seems that I am buying them more often. Have you changed the amount that you put in them? Just curious. Thanks, Lisa in Henderson, NC.
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Pros:
  • I love the perfect point eyeliner
  • Other lines make my eyes water
Cons:
  • Less eyeliner in product

Preferred solution: an answer

Christalyn Vue

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Verified Reviewer
| map-marker Mooresville, North Carolina

Coupons

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Need coupons as a retired person who has worn Covergirl for 56 years. Anything helps the price when you can get a coupon especially this day and the price of products.
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User's recommendation: BUY IT YOU WILL LOVE IT!

Abby D Rzo

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Verified Reviewer

PR Packing

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Hello, Me and My sister a year apart are started a new TikTok with lots of love to your product with owning a few we have seen lots and lots of people doing PR openings and hoping for us too help support your company! We love your company and would love to do a review or even makeup look. If any farther information please contact my email at abbyd504d@***.com Thanks so much
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Pros:
  • Loving packaging
  • Love foundation
Anonymous
map-marker Atlanta, Georgia

Can’t spend coupons no one takes them

Covergirl - Can’t spend coupons no one takes them
Covergirl - Can’t spend coupons no one takes them - Image 2
I originally bought 4 lipsticks as well as mascara and eyeliner the lipstick wasnt full only used them for 2 weeks i normally get at least a month i was sent coupons and no one takes the coupons . voided coupons are below in picture . note CVS, Walgreens , or Walmart do not take these coupons. So im sending these pics .
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Margaret M Lak

You discontinued the professional loose powder

Bring it back! After many years i now have to look for a new powder brand. There was nothing wrong with it!
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Preferred solution: Bring back professional loose powder

User's recommendation: Don’t fix something that’s not broken

Anonymous
map-marker Santa Fe, New Mexico

Well it seems CoverGirl has now joined the shrinkflation/greed bandwagon. The cover up I buy has been going up in price for that last years and now it went up by more than 2 bucks and us half the size

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You lost a loyal 40 year customer because of your greed and the shrinkflation bull that everyone knows is just greed. The cover up is now almost eight dollars and you made it half the size of what it was. Done with you for good I may only be one customer but I know others are very angry now and will probably spend their money elsewhere so disappointed in you and all American greed filled companies.
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User's recommendation: If you want to pay their prices on products they are now making at half the size

Ruby H Pqn

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Verified Reviewer

Eye irritation

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Covergirl - Eye irritation
I used to item and it burned my eyes I tried it a few times. I no longer have the receipt I called in and spoke to someone and gave them the batch number.
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Loss:
$14
Pros:
  • Good colors
Cons:
  • Mascara was very clumpy

Preferred solution: Full refund

Lynnette F Pbc

Results of complaint about reaction to long wear lipstick

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Long wearing lipstick lip and skin reaction. You sent my text to Dermatologist and they told me what I already knew, and told me to go to my Dr for prescription. I had to pay $5 to them on my credit card to talk to them!!
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Loss:
$10

Preferred solution: Full refund

Valisa Yby
map-marker West Bend, Wisconsin

Allergic reaction

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Allergic to mascara...Representative very nice, thorough and genuinely cared about my issues. Sending coupons to replace product.
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Robyn S Iuo

Lipstick availability

I need Color Stay lipstick #661. Cinnamon Or something as close to that as possible. It is very expensive on e bay and I havent found a color that is similar Please call me
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Preferred solution: The color I mentioned

Anonymous
map-marker Brentwood, California

Product question

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I never got an answer. No live person to ask. The chat online person kept sending me to a website to join some offered service from Cover Girl not sure what it was for, but it wasnt free. Asked about a discontinued product. Looking for something the same color or replacement. Perfect Plus eyebrow #215
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Anonymous
map-marker Philadelphia, Pennsylvania

I submitted information regarding mascara was dry an unable to use. I submitted paperwork and thought a response would be sent. No, I have not heard from this company. This company doesn’t care

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Product was unusable and the company never responded with an apology or refund. I will not purchase any other products.
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User's recommendation: Do not purchase mascara products.

Bettina b Lud

Rubber refills for eyelash curlers

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Covergirl - Rubber refills for eyelash curlers
Covergirl - Rubber refills for eyelash curlers - Image 2
The only complaint I have is I cant find rubber refills for eyelash curlers, have been to Walgreens, Walmart, two grocery stores
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Pros:
  • Love covergirl

Preferred solution: Eyelash curler refills

User's recommendation: Make sure these rubber refills are in stores I do not have receipt as

Sandra Z Vko

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Verified Reviewer

Plant based mascara

Burns your eyes. First application was bad Teary eyes Next day eyes still-irritates Should not be advertised as safe
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Loss:
$16
Pros:
  • Price
Cons:
  • Testing

Preferred solution: Full refund

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