Most helpful review
New Reviewer

Bad outdated product

Covergirl - Bad outdated product
Covergirl - Bad outdated product
Covergirl - Bad outdated product
I purchased ageless beauty cover up it fell out when opened it was shrunk and tiny I called cover girl they asked me to send in photos and proof of purchase. They said that they will provide me with a coupon to purchase another ageless beauty cover up

User's recommendation: Check the date on the back.

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ID
#3391607 Review #3391607 is a subjective opinion of poster.
Loss
$19
Preferred solution
Full refund

Q650 Covergirl Queen selection Rich Mink

I was calling about the Q550, shade Rich Mink, which has been discontinued, The D 80 Sable was recommended until Queen comes back. Queen coming back is the best news I have heard since she left!!! Covergirl has made the best decision in bringing her back!!! I cant...
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ID
#3827139 Review #3827139 is a subjective opinion of poster.
Location
Louisville, Kentucky

My new mascara is bad

There is way to much mascara in my one, it is a mess!!! I cant use it, I do not have my receipt. I purchased it and went out of town for my daughters wedding!
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ID
#3822937 Review #3822937 is a subjective opinion of poster.
Location
Newark, New York
New Reviewer

Problem with product

I bought in covergirl eyeliner I brought it home open the package went to use the eyeliner and there was no eyeliner inside of it
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ID
#3719632 Review #3719632 is a subjective opinion of poster.
Location
Presque Isle, Maine
Product
Covergirl Perfect Point Plus Eyeliner
Pros
  • Coverage
  • Waterproof
Cons
  • Not impressive performance
  • High price
Loss
$4
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Eyeliner has no top

Covergirl - Eyeliner has no top
Bought new eye liner no eyeliner emoty container keep your receipt til you open your product .not a happy customer

User's recommendation: Keep your receipt til you open.

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ID
#3697983 Review #3697983 is a subjective opinion of poster.
Location
Lyndhurst, New Jersey
Cons
  • No point
Loss
$11
Preferred solution
Send me a replacement

Speechless with disbelief! (NOT the positive kind)

Got a lipstick (Covergirl "exhibitionist"), which was designed by a sadistic practical joker. It is COMPLETELY impossible to open. I've tried for over half an hour to discover the most microscopic edge of what (MUST BE) a clear wrapping, so as to peel it off - thus freeing top and bottom. I even googled "how to open Covergirl exhibitionist" lipstick" to no avail. Was about to go for pliers, when I decided to go to bed instead. I wonder if I'll ever really get to try it. I see there are many other dissatisfied customers. I presume they actually tried to use the products!

User's recommendation: STAY CLEAR OF COVERGIRL PRODUCTS.

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ID
#3637156 Review #3637156 is a subjective opinion of poster.
Location
State College, Pennsylvania

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Verified Reviewer
New Reviewer

Return have been trying for 5month

Trying to return mascara for 5months I have stating using your makeup for yrs now Im in my 60s wow never had a problem and I sent in a picture of it back in April no coupon was sent
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ID
#3614887 Review #3614887 is a subjective opinion of poster.
Location
Waynesboro, Pennsylvania
New Reviewer

Product failed! No one will answer phone. Sends you to web site to pay to get answer!!!!

Product fell apart from day one. Power all over the place! Don't buy COVER GIRL TRUEBLEND. Can't get anyone in customer service. They send you to a site to input your credit card and charge you to get an answer! CRAZY!!!!

User's recommendation: Don't Buy.

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ID
#3544779 Review #3544779 is a subjective opinion of poster.
Location
Buford, Georgia
Pros
  • Somewhat liked
Cons
  • Poor quantity
Loss
$8
Preferred solution
Full refund
New Reviewer

Product availability

No answer no help Your blue compact makeup. SUCKS SUCKS SUCK CAKEY AND INTENSIFIES WRINKLES Noone answers. no customer service {{redacted}}
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ID
#3501999 Review #3501999 is a subjective opinion of poster.
Location
Wichita, Kansas
Loss
$12
Preferred solution
Want it REPLACED

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Messed up product

Bought a aqua smooth broad spectrum 720 creamy natural as a buy one get one half off deal. I just opened it yesterday from when I purchased it in February and I no longer have my receipt and its damaged. Some of the make up is on the top of blue area before the mirror. Its like some of its gone and dried up! I have used this product probably 20 years and this is first time damaged one.
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ID
#3486323 Review #3486323 is a subjective opinion of poster.
Location
Flint, Michigan
Pros
  • Beautiful colors
  • Affordable
Cons
  • Pressed powder crumbles
  • Cream to powder in creamy natural is hard to find
Loss
$6
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dissatisfaction

I bought a pack of 2 eye liners and neither one of them will work. Ive tried sharpening them burning them with a lighter and it will not apply to my eyelid. I have to resort to my LA color pencil that goes on smooth and dark. I figured covergirl would work beautifully. I was wrong. LA colors are way cheaper and work great. Very disappointed
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ID
#3453356 Review #3453356 is a subjective opinion of poster.
Location
Dearborn, Michigan
Loss
$4
Preferred solution
Let the company propose a solution
New Reviewer

Toooiooo. Difficult To communicate with you people

To difficult communicate with you people. I was given a coupon for a product defect unable do use it because no retailer will except it. No one gets back to me and the coupon is about to expire if I dont use it
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ID
#3447850 Review #3447850 is a subjective opinion of poster.
Location
San Francisco, California

Does cover girl contain niacinamide

I have not heard back from Covergirl regarding my question does covergirl olay simply ageless foundation contain niacinamide?
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ID
#3425074 Review #3425074 is a subjective opinion of poster.
Location
Fort Myers, Florida

Refund coupon is useless

I received a $20 coupon for a problem I had with a product. I was impressed with the customer service and appreciated the coupon. The coupon is useless! I've gone to my local CVS four times in an attempt to redeem it. I had contacted Cover Girl last week they said I could use it for one item ( not multiple items that equal the coupon amount). I tried that and still no success. The manager of the store is so tired of me trying to use this coupon, he runs away when he sees me. I'm done with this!

User's recommendation: Their coupons aren't worth the trouble.

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ID
#3403831 Review #3403831 is a subjective opinion of poster.
Location
Queens, New York

Bad product

Covergirl - Bad product
Covergirl - Bad product
Covergirl - Bad product
I have used the product in the past with no issues. This time when I got home and opened the product it fell out of the container. When I put it back in, I noticed it was shrunken and dry.
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ID
#3398243 Review #3398243 is a subjective opinion of poster.
Location
Nashua, New Hampshire

Great customer service

I had a problem with a foundation and contacted Coty/Cover girl about it via email. They responded quickly with concern and in obtaining pertinent information about the product. They sent me a generous coupon to purchase a replacement foundation. Very happy with the resolution and the professional and friendly customer service representatives I dealt with.

User's recommendation: Contact the customer service department for any product concerns.

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ID
#3383144 Review #3383144 is a subjective opinion of poster.
Location
Queens, New York

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